Social Responsibility

We are a socially responsible and environmentally concerned business. We actively seek to increase our energy and water efficiency, reduce wastage, source ethically, promote sustainable gardening and support the communities in which we are situated.

 

Peat

  • We will continue to promote organic and peat free composts
  • We no longer stock moss peat and we do not recommend peat as a soil conditioner. In its place we recommend products such as Country Natural which is composted stable manure.
  • In addition to our peat free ranges, for gardeners looking to reduce the peat they use, we stock compost containing 50% less peat than standard compost for all plants, including ericaceous plants

 

Garden Products

  • We will offer organic alternatives in all categories of chemicals and fertilisers where they are available and where we are confident that they produce good results.
  • We promote mulching, composting, water conservation and other sustainable gardening methods

 

Plants

  • We promote wildlife friendly plants, hedging and plants for birds, bees and butterflies. These will be easily identifiable for customers thanks to our new labelling system
  • We have discussions with our suppliers aimed at reducing the amount of peat in the compost mixes they use
  • We promote British and locally grown plants in order to reduce plant miles
  • 90% of plants purchased are sourced from UK nurseries with our key suppliers within 60 miles, many are much closer
  • We aim to monitor and manage water use at our garden centres and nurseries through our new metering system
  • We have a rainwater supplied irrigation tank at our Woking centre which is topped up with water from the building roof and used to water our plants
  • We have introduced a new ‘Flood Tray’ irrigation system in many of centres; this uses less water than conventional overhead irrigation systems and it promotes healthier root growth in the plants
  • We recycle all plastic plant trays
  • We are in discussions with our suppliers to find a sustainable solution that replaces the traditional plastic pot. Our aim is to move to a recycled and recyclable alternative

 

FSC Timber & Leisure Products

  • There are many certification schemes; we have certification paperwork for all our ranges, of which at least 80% are FSC/TFT or SGS
  • Our wooden garden furniture is sourced from UK based suppliers with proof that all wooden products have been legally and sustainably harvested
  • We no longer sell gas fired patio heaters

 

Café Bars

  • We aim to source locally produced food where possible
  • We aim to stock products that are sympathetic to allergies, i.e. Gluten Free
  • Our cafes offer healthy light snacks and low fat or fat free products
  • We offer paper straws and cups for drinking water
  • Takeaway sandwiches are wrapped in paper bags
  • We endeavour to cater for all food allergens and preferences

 

Packaging

  • We hold discussions with our suppliers regarding alternatives to plastic plant pots for container-grown plants
  • Cardboard boxes are offered to customers. Waste cardboard is recycled
  • Our plastic bags are biodegradable
  • Our scheme for recycling tin, paper, plastic bottles, shrink wrap and other clear plastics is being rolled out across our centres
  • We embraced the government legislation on single-use carrier bags in October 2015. All proceeds from our carrier bags are donated to the Greenfingers charity. We also introduced ‘Bag For Life’ in several exclusive designs as an alternative to single-use bags
  • We are actively working with a new supplier, so we can offer customers a recycling service for plastic pots and trays (June 2018)

 

Supporting our local community

  • We are active supporters of our local communities. Each of our centres supports a chosen local charity, raising funds through charity events & our grotto’s

 

Waste & Recycling

Café Bars

  • Used fat is collected for recycling
  • Our take out packaging is recycled, recyclable or biodegradable
  • Glass bottles are recycled

 

Office

  • Junk mail and non-sensitive paper waste is recycled. Shredded confidential paperwork is also recycled
  • Used electrical items are recycled in accordance with the WEEE
  • Print cartridges are recycled
  • Point of Sale is produced relative to the size of each centre to ensure that we do not print more than is necessary
  • Envelopes are reused where possible for internal use

 

Wildlife & Gardening Education

  • We have created wildlife friendly display gardens at our West Horsley, Long Ditton and Hersham branches in conjunction with Surrey Wildlife Trust. We are developing similar projects for our Shepperton and Crawley centres
  • We have good links with many local schools and encourage initiatives to get children gardening
  • We also work with many local charities and other organisations
  • We have links with the Royal Horticultural Society, Kew Gardens, Surrey Wildlife Trust  and Historic Royal Palaces
  • We support many local Britain in Bloom initiatives including Richmond, Farnham, Hersham, Spelthorne and Rushmoor

 

Infrastructure

  • Three centres have new computerised heating control systems to maximise efficiency and reduce usage
  • We have low energy lighting in the following 5 centres; Badshot Lea, Stanmore, Long Ditton, Hersham and Chertsey. We are looking to roll this out to further centres in the near future
  • Our Shepperton, Woking and Chertsey centres feature air source heat pumps