Squire’s Garden Centres Receive Top Accolades at GCA Regional Awards
Industry leading body, the Garden Centre Association (GCA), has presented Squire’s Garden Centres with top accolades in their Regional Awards with Squire’s Milford winning the prestigious ‘Dick Allen Award for Most Improved Garden Centre’ and Squire’s Reigate coming second place in the same category, in the South Thames Region.
Other centres that received awards in their regions, include: –
South Thames Region:
Squire’s Reigate – The GIMA Award for Best Garden Products Retailer (Garden Centre Category) – 2nd place
Squire’s Hersham – The Indoor Lifestyle Retailer Award (Garden Centre Category) – equal 3rd place
Squire’s West Horsley – The Indoor Lifestyle Retailer Award (Garden Centre Category) – 2nd place
Squire’s Woking – Garden Centre of the Year – 3rd place
Sarah Squire comments: “I am delighted for our centre teams and all they have achieved in the GCAs, with an amazing 10 awards presented to our centres this year. These industry accolades are testament to the teams’ hard work and dedication, and I would like to take this opportunity to thank all our centres for their commitment to ensure we maintain such high standards in presentation and customer service. The GCA inspections encourage members to aspire to be the very best in the industry.”
The GCA represents nearly 200 garden centres across the UK. The GCA asks its garden centre members to meet the highest retail standards and to take part in an annual inspection process, to ensure these standards are maintained and improved. At the centre of its activities is the garden centre customer experience. The GCA runs a pioneering e-learning training programme for garden centre staff offering over 100 courses, covering topics on product knowledge, plant care and customer service and have been accessed by 10,000 members with in GCA centres.
Colin Farquhar of the GCA comments: “Squires Milford won ‘The Dick Allen Award for the Most Improved Centre’ by displaying the very highest standards of retail disciplines. The recently refitted external plant area exemplified the high standards of the centre with great visual merchandising, range and plant quality. Colleagues were displaying high levels of genuine customer service ensuring that all visitors had an excellent experience.”
