Terms & Conditions - Squire's Garden Centres

Terms & Conditions

Vouchers:

  • Please present the voucher to the cashier before they begin to scan your purchase
  • One voucher per transaction and per customer
  • Not valid in conjunction with any other offer, voucher, gift card/voucher
  • Stamps, gift cards/vouchers, gas and concession products are excluded from money off vouchers
  • Offers subject to availability and while stocks last

Squire’s Gift Cards:

  • Gift cards are redeemable in store only at any Squire’s Garden Centre including the Café Bar and Mambo Jambos Pottery Painting.
  • The value of purchases will be deducted from the card balance. No change will be given but the balance may be applied to future purchases.
  • This card cannot be exchanged for cash or any other gift vouchers.
  • The minimum amount required to activate gift card is £5. Amount can be added in increments of £5.
  • Squire’s cannot be held liable for lost, stolen or damaged gift cards. It will not be replaced or its value refunded in any of these circumstances.
  • The gift cards remain the property of Squire’s Garden Centres and is not a cheque guarantee, credit or charge card.
  • Squire’s reserves the right to amend these terms and conditions and/or discontinue the card at anytime.
  • By activating and or redeeming this gift card you accept and agree to our terms and conditions.

Afternoon Tea & Champagne Afternoon Tea Gift Cards:

  • These gift cards are redeemable at Squire’s Café Bars only for the value of an afternoon or champagne afternoon tea for two.
  • The price for two afternoon or champagne afternoon teas at time of gift card purchase will be honoured.
  • The value of the purchase will be deducted from the card balance. No change will be given.
  • This card cannot be exchanged for cash or any other gift vouchers.
  • Squire’s cannot be held liable for lost, stolen or damaged gift cards. It will not be replaced or its value refunded in any of these circumstances.
  • The gift cards remains the property of Squire’s Garden Centres and is not a cheque guarantee, credit or charge card.
  • Squire’s reserves the right to amend these terms and conditions and/or discontinue the card at anytime.
  • By activating and or redeeming these gift cards you accept and agree to our terms and conditions.

Returns, Refund & exchanges:

Newsletter Sign Up Voucher:

  • Receive 10% of all plants including garden plants and houseplants.
  • One voucher per customer and per transaction.
  • The voucher can only be used once, in one transaction. 
  • Please present voucher to cashier before they begin to scan your purchase.
  • Must provide a valid email address.
  • Cannot be used in conjunction with any other promotional discount/offer.
  • The voucher is valid up to four weeks after the newsletter sign-up date. 
  • In-store purchases only. Not valid online. 

Masterclass Vouchers:

  • Regular tea/filter coffee only
  • One slice of cake per voucher
  • Please present vouchers to the cashier before they begin to ring in your purchase
  • One voucher per transaction and per customer
  • Not valid in conjunction with any other offer or voucher
  • Offers subject to availability and while stocks last

Exclusive Shopping Evenings 2021:

  • A £10 deposit per person must be taken to secure your booking.
  • The £10 deposit is redeemable against a single transaction on the night. You must spend £10 or over to redeem your deposit, no change given if purchase is under £10. Non-refundable against no-shows.
  • 15% off everything on the night, excluding stamps, gift cards, gas and concessions.
  • You must bring your email confirmation with you to gain entry, receive 15% off and redeem the £10 deposit from your purchase.
  • Only booked customers will gain entry and each ticket permits one person only. Tickets are required for children, except under 3s.  

Social Media Competitions:

  • The promoter is: Squire’s Garden Centres
  • Employees of Squire’s Garden Centres or their family members shall not be permitted to enter the competition.
  • There is no entry fee and no purchase necessary to enter this competition.
  • Entries can be posted on Facebook and Instagram, or by sending the answer to competitions@squiresgardencentres.co.uk. One entry per person.
  • Closing date for entry is stated on Squire’s Garden Centres’ Facebook and Instagram pages and website. After this date, no further entries to the competition will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and Squire’s Garden Centres reserve the right to substitute any prize with another of equivalent value without giving notice.
  • Winners will be chosen by Google’s Random Number Generator programme or an independent adjudicator.
  • The winner will be notified via Facebook or Instagram within 7 days after the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The promoter will notify the winner when and where the prize can be collected.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • Entry into the competition will be deemed as acceptance of these terms and conditions.

Christmas Lunch Competition 2021:

  • Entry to this competition must only be made on Facebook or Instagram.
  • The winner will be selected by Google’s Random Number Generator programme.
  • All entries must include the following hashtags and Squire’s must be tagged: #ChristmasLunch #CompleteYourChristmas #LoveSquires
  • Closing date for entry is Friday 22 October at 9pm. The winner will be announced on social media no later than Wednesday 27 October 2021. 
  • A Café Bar gift card for four will be awarded to the competition winner, no cash alternative will be offered.
  • The Christmas Lunch must be booked in advance by 8 November, and redeemed between 1-23 December.

Create & Grow Spooky Half Term Pumpkin Carving Competition 2021:

  • Entry to this competition can only be made on Facebook or Instagram.
  • The winner will be chosen by Google’s Random Number Generator Programme.
  • All entries must include the following hashtags and Squire’s must be tagged: #SpookyHalfTerm #PumpkinCarvingCompetition #CreateAndGrow
  • Closing date for entry is Sunday 31 October at 9PM. The winner will be announced on social media no later than Wednesday 3 November 2021.
  • A £30 Squire’s Gift card will be awarded to the winner, which can be redeemed in-store, online or over the phone. No cash alternative will be offered.
  • The competition is open to children 12 years old and under.  

Website and In-store Competitions:

  • The promoter is: Squire’s Garden Centres
  • Employees of Squire’s Garden Centres or their family members shall not be permitted to enter the competition.
  • There is no entry fee and no purchase necessary to enter this competition.
  • One entry per person
  • Closing date for entry is stated on the competition page. After this date, no further entries to the competition will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and Squire’s Garden Centres reserve the right to substitute any prize with another of equivalent value without giving notice.
  • Winners will be chosen by an independent adjudicator appointed by the Promoter.
  • The winner will be notified via email within 21 days of the closing date. If the winner cannot be contacted or do not claim the prize within 21 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The promoter will notify the winner when and where the prize can be collected.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The winner agrees to the use of his/her name and image in any publicity material and the content of their entry e.g. photo. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • Entry into the competition will be deemed as acceptance of these terms and conditions.

Buzzy Bumbles – Children’s Parties:

  • Full payment to secure booking
  • Bookings are non-refundable but transferable to another date, up to a week before the date. Subject to availability
  • At least one adult is responsible for supervising every three children
  • The parent organising is responsible for the supervision of their guests
  • Squire’s will endeavour to cater for special dietary requirements by prior arrangement

Café Bar Table Bookings:

  • Please book a table in advance, as capacity in our Café Bars is limited due to social distancing. 
  • The food on our menu will be the only food available to order. If you have an allergy or intolerance, please let a member of our team know on the day.
  • If you are unable to make your booking, please kindly call us as soon as possible, or follow the cancellation link on your booking confirmation.
  • We are accepting card payments only. Squire’s gift cards accepted.

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.C