Terms & Conditions - Squire's Garden Centres

Terms & Conditions

Vouchers

Vouchers:

  • One voucher per transaction and per customer
  • Not valid in conjunction with any other offer, voucher, gift card/voucher
  • Cafe Bar, stamps, gift cards/vouchers, gas and concession products are excluded from money off vouchers
  • Offers subject to availability and while stocks last

Cafe Bar Instant Vouchers:

  • One voucher per transaction and per customer
  • Not valid in conjunction with any other offer, voucher, gift card/voucher
  • Cafe Bar, stamps, gift cards/vouchers, gas and concession products are excluded from money off vouchers
  • Offers subject to availability and while stocks last
  • Only valid on day of receipt

Masterclass Tea and Coffee Vouchers:

  • Free tea or coffee, of any size
  • Valid in-store only and not online
  • Please present voucher to a member of the Cafe Bar team on arrival 
  • One voucher per transaction and per customer
  • Not valid in conjunction with any other offer or voucher
  • Vouchers valid only on/during the date/s printed on the voucher
  • Offers subject to availability and while stocks last. 

Newsletter Sign Up Voucher:

  • Only issued to new customers who sign up to receive our e-newsletter.
  • Receive 10% off all purchases excluding garden furniture sets, garden furniture accessories, BBQs & Café Bar.
  • Voucher will be automatically sent 24 hours after sign up. 
  • One voucher per customer and per transaction.
  • The voucher can only be used once, in one transaction. 
  • Please present voucher to cashier before they begin to scan your purchase.
  • Must provide a valid email address.
  • Cannot be used in conjunction with any other promotional discount/offer.
  • The voucher is valid up to four weeks after the newsletter sign-up date. 
  • In-store purchases only. Not valid online. 

E-Newsletter Voucher – 15% off any one houseplant:

  • Voucher valid 1 – 30 June 2024 in-store and online
  • Use code HOUSE15 at online checkout
  • Discount will be taken against the highest priced plant
  • One voucher per transaction and per customer
  • Not valid in conjunction with any other offer or voucher

Gift Vouchers

Squire’s Gift Cards:

  • Gift cards are redeemable online and in-store at any Squire’s Garden Centre including the Café Bar and Mambo Jambos Pottery Painting.
  • The value of purchases will be deducted from the card balance. No change will be given but the balance may be applied to future purchases.
  • This card cannot be exchanged for cash or any other gift vouchers.
  • The minimum amount required to activate gift card is £5. Amount can be added in increments of £5.
  • Squire’s cannot be held liable for lost, stolen or damaged gift cards. It will not be replaced or its value refunded in any of these circumstances.
  • The gift cards remain the property of Squire’s Garden Centres and is not a cheque guarantee, credit or charge card.
  • Squire’s reserves the right to amend these terms and conditions and/or discontinue the card at anytime.
  • By activating and or redeeming this gift card you accept and agree to our terms and conditions.

Events

Masterclasses:

  • Advanced booking required. Limited availability.
  • Tickets are non-transferable and non-refundable.
  • Excludes Chertsey.
  • 10% off plants is only valid on the day of your masterclass, at the centre your masterclass is held at. 
  • See voucher section for masterclass vouchers terms

Create & Grow Summer 2024:

Free Summer Holiday Activities – Mon 29 July – Sun 1 Sept 2024

  • A free activity sheet will be available weekly in-store from Monday 29 July – Sunday 1 Sept  2024. While stocks last.
  • Mon 29 July – Sun 4 Aug – Buzzy Bee Crossword
  • Mon 5 – Sun 11 Aug – Plant Hunter Challenge
  • Mon 12 – Sun 18 Aug – Wildlife Word Search
  • Mon 19 – Sun 25 Aug – Spot the Difference
  • Mon 26 Aug – Sun 1 Sept – Beautiful Garden Colouring Competition
  • No booking required for free activities.
  • Children must be accompanied by a parent or guardian at all times.
  • All centres except Chertsey.

Plant Hunter Challenge (Free prize Draw)

In addition to the standard social media competition terms & conditions above, the following apply:

  • Under 10s only. 
  • 1 winner will be selected at random per centre. There will be 15 winners (1 per participating centre)
  • 15 winners will each be awarded a Children’s Goodie bag containing A Childrens Gardening Tool bag and a ‘Make your own Seed Ball kit’ worth over £25. No cash alternative will be offered.
  • The Goodie Bag will need to be collected from the centre where the competition was entered.
  • Closing date for entry is Sunday 1 Sept 2024 at 7pm. The winner will be notified by Monday 9 Sept 2024 at 5.30pm.
  • Entries must include a parent or guardian’s contact details (email address)

Our Lovely Planet Passport  (£100 Free prize Draw)

In addition to the standard social media competition terms & conditions above, the following apply:

  • Under 10s only. 
  • 1 winner who has completed all 5 activities and uploaded an image of their stamped & completed passport will be selected at random.
  • A £100 Squire’s gift card will be awarded to the winner, no cash alternative will be offered.
  • The gift card can be redeemed in-store, online or over the phone. We deliver within a 5-7-mile radius of our garden centres.
  • Closing date for entry is Sunday 1 Sept 2024 at 7pm. The winner will be notified by Monday 9 Sept 2024 at 5.30pm.
  • Entries must include a parent or guardian’s contact details (email address)

Returns, Refund & exchanges

Please click here to read our policy or for further details on our local delivery service: https://www.squiresgardencentres.co.uk/shop-online-help/

Promotions

Summer Sale 2024 – Up to 20% off Garden Furniture Sets, BBQs & Pizza Ovens and 50% Off Picnicware

  • Up to 20% off Garden Furniture Sets, BBQs & Pizza Ovens from 19 July 2024, in-store and online. Selected lines only.
  • 50% off Picnicware in-store and online. Stock varies by centre.
  • Not valid in conjunction with any other offer.
  • Offers subject to availability and while stocks last.

Love Where You Live – Community Gardening Programme

Love Where You Live Community Gardening Programme 2024:

  • Online applications open on Monday 8 January 2024 and will close at midnight on Thursday 29 February 2024 
  • Applications are open to community gardening groups/projects/not-for-profit organisations (applications will not be accepted from business organisations or educational establishments)
  • Applications are open to charities (but applications cannot be made by current ‘Charity of the Year’ organisations.)
  • Applications must include a detailed plan of goals to be achieved during the period March to end of July 2024
  • Project may be new or existing
  • Applicants must have permission to be on the land being used by the project
  • Projects must demonstrate a clear benefit to the wider community (or a section of the community)
  • Greater weight will be given to projects that are accessible to anyone in the local area, but spaces benefiting a group with particular needs may be considered.
  • The project must be located within a 10 miles radius of a Squire’s garden centre
  • Applicants must demonstrate that the project will be well maintained beyond the end of the award period
  • Applications must be signed by two signatories representing the project and confirm that they are representative of a group of people
  • There are seven awards available: three awards of £1,000 and four awards of £500 in Squire’s gift vouchers
  • Awards given will be in Squire’s gift vouchers with the agreement that they are to be used to support the project, through the purchase of plants, tools etc. No cash alternative is available
  • On receipt of an award, the group agrees to arrange for the display of a plaque at the project location ahead of the project commencing
  • Award recipients will be notified during w/c 4 March 2024 (within 7 days of the closing date) 
  • By entering this community award initiative, the entrants are indicating their agreement to be bound by these terms and conditions
  • Photo permissions/consents – award recipients agree to their team members participating in publicity organised by Squire’s and provide project updates, as well as providing their own photography at relevant stages throughout the project process (March to July 2024)
  • Any award given would be subject to the agreement to participate in local publicity in conjunction with the Squire’s marketing team
  • Any award given would be subject to projects (and members) agreeing to participate in Squire’s regular social posts, to agree to post on recipients own social media channels and ‘tag’ Squire’s as appropriate etc. If this cannot be completed by award recipients, the group must provide regular updates and photos to the Squire’s marketing team, who will use the material on Squire’s social media channels
  • The award recipients agree to the use of their organisation name and image being used in any publicity material. Any personal data relating to the award recipients or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent
  • Entry into the Love Where You Live Community Gardening Awards will be deemed as acceptance of these terms and conditions

Competitions

Social Media Competitions:

  • The promoter is: Squire’s Garden Centres
  • Employees of Squire’s Garden Centres or their family members shall not be permitted to enter the competition.
  • There is no entry fee and no purchase necessary to enter this competition.
  • Closing date for entry is stated on Squire’s Garden Centres’ Facebook and Instagram pages and website. After this date, no further entries to the competition will be permitted.
  • Squire’s reserves the right to close a social media competition early if deemed necessary.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and Squire’s Garden Centres reserve the right to substitute any prize with another of equivalent value without giving notice.
  • Winners will be chosen by Google’s Random Number Generator programme.
  • The winner will be notified via Facebook or Instagram within 3 days after the closing date. If the winner cannot be contacted or does not claim the prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The promoter will notify the winner when and where the prize can be collected.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • Entry into the competition will be deemed as acceptance of these terms and conditions.

Website and In-store Competitions:

  • The promoter is: Squire’s Garden Centres
  • Employees of Squire’s Garden Centres or their family members shall not be permitted to enter the competition.
  • There is no entry fee and no purchase necessary to enter this competition.
  • One entry per person
  • Closing date for entry is stated on the competition page. After this date, no further entries to the competition will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and Squire’s Garden Centres reserve the right to substitute any prize with another of equivalent value without giving notice.
  • Winners will be chosen by an independent adjudicator appointed by the Promoter.
  • The winner will be notified via email within7 days of the closing date. If the winner cannot be contacted or do not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The promoter will notify the winner when and where the prize can be collected.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The winner agrees to the use of his/her name and image in any publicity material and the content of their entry e.g. photo. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • Entry into the competition will be deemed as acceptance of these terms and conditions.

Win £100 of outdoor celebration essentials

To enter competition:

  1. Like the post
  2. Follow us on Facebook or Instagram @squires_gc if you don’t already.
  3. Comment telling us what you’re looking forward to celebrating over the summer.
  • Closing date is Sunday 14 July at midnight
  • There will be one winner picked at random by Squires Garden Centre and contacted by private message within 7 days of the closing date. If the winner cannot be contacted or does not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • A £100 Squire’s gift card will be awarded to the winner, no cash alternative will be offered.
  • This giveaway is in no way endorsed or sponsored by Facebook or Instagram. Please be vigilant of scam accounts.
  • Entry into the competition will be deemed as acceptance of these terms and conditions.

 Café Bar Bookings

Café Bar Table Bookings:

  • We advise to please book a table in advance, as capacity in our Café Bars is limited.
  • The food on our menu will be the only food available to order. If you have an allergy or intolerance, please let a member of our team know on the day.
  • If you are unable to make your booking, please kindly call us as soon as possible, or follow the cancellation link on your booking confirmation.
  • Squire’s gift cards are accepted.

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Vacancies

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